FAQs

Got a question? We’re here to help.

  • How many machines do you have?

    We have a range of machines to handles all of your laundry needs ensuring plenty of capacity for any sized load.


    Washers

    • 12 - 20lbs: Holds about 2–3 loads of regular laundry.
    • 10 - 40lbs; Fits approximately 4–5 loads of regular laundry.
    • 6 - 60lbs; Can handle around 6–7 loads of regular laundry.
    • 2 - 80lbs: Suitable for 8–10 loads of laundry

    Dryers

    • 6 - 30lbs: Ideal for drying 2–3 loads of regular laundry at once.
    • 5 - 45lbs: Handles 3–4 loads of regular laundry or larger items like comforters.
    • 8 - 75lbs: Capable of drying up to 7–8 loads of laundry or extra-heavy items

    Note: One load of laundry is typically enough to fill a standard-sized laundry basket without overflowing.

  • Do you sell laundry related items in the laundromat?

    Yes, we sell detergents, softeners, dryer sheets, laundry bags, and other laundry essentials at our laundromat.

  • What time is the last wash permitted?

    The last load must be in the washer by 8:30 PM.

  • What is included in the Wash & Fold service?

    We ensure your clothes are cared for with precision. Your laundry is expertly washed for impeccable cleanliness, delicately dried to maintain softness and quality, the perfectly folded for a flawless finish!

  • Do I need to separate my laundry first?

    Prefer to separate your clothing yourself? Go for it! Want to leave the sorting to us? We've got you covered! However you like it, we're here to make laundry day effortless.

  • Can you handle special cleaning instructions?

    Yes! Please indicate in your Order Details if you have any garments that require special care.

  • Can I choose the temperature I want for washing and drying?

    Yes! You can select cold, warm or hot water for washing and low, medium or high for drying when you schedule your wash & fold order.

  • What type of detergents do you offer for your Wash & Fold service?

    Every Wash & Fold order gets the VIP treatment with complimentary, eco-friendly detergent and fabric softener that provide a powerful yet gentle clean.


    To enhance your cleaning experience, we also offer baking soda and vinegar at no additional cost—natural boosters perfect for tackling tough stains and odors.


    Prefer premium products? We’ve stocked a lineup of fan favorites like Tide, Gain, Downy, and Clorox so you can customize your laundry with the products you already love.

  • Will my laundry be washed or dried with other customer's laundry?

    No. Your laundry gets the VIP treatment! We wash and dry each customer’s load individually, using separate machines to ensure the utmost care and attention for your clothes.

  • How long will the Wash & Fold laundry service take?

    Your clothes will typically be washed, dried, folded, and returned to you within 24 hours. Express services are available at an additional cost.

  • How often should I use a laundry service?

    Use our laundry service as often as you'd like! In fact, you can enroll in recurring pickups for even more convenience!

  • Is it safe to use pickup & delivery service?

    We take extra measures to ensure that all clothing is safely handled, washed, & folded while in our care!

  • Are there any items you will refuse to wash?

    At Pressed & Shaken Laundry, we prioritize the safety of our staff, customers, and facilities. We reserve the right to refuse service of laundry that poses safety or hygiene risks. To ensure a safe and hygienic environment, we kindly ask customers to certify the following before placing an order:


    Laundry Certification Requirements:

    • Items must not contain bed bugs, fleas, roaches, or other biohazardous materials.
    • Laundry must be free from significant amounts of feces, urine, blood, vomit, or mold (e.g., Aspergillus).
    • Excessive pet hair is not permitted.

    Unsanitary Laundry Handling:

    • Wash & Fold laundry items failing to meet these criteria will be returned unwashed.
    • A $10 unsanitary fee will be charged to the payment method on file for these items.

    Hazardous Material Fee:

    • Orders containing items like needles, syringes, broken glass/metal, or ammunition may incur a hazard fee of up to $100.

    We greatly appreciate your cooperation in maintaining a clean and safe environment for everyone. Your understanding helps us deliver the highest quality of service with care!

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